COVID-19 stay-at-home orders have challenged the very fabric of the U.S. education system, particularly when it comes to providing underserved students with equal access to remote learning capability. Commonly referred to as the “Homework Gap,” a lack of equality in the distribution of internet connectivity, computers, tablets, and other IT services outside of schools – and in student homes –... Read More
You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients. This is, in part, thanks to the tools we use. While they are intended to make our jobs easier, the result is ultimately improved support for you. What follows are a few of the features that help us, help you.
- Written by Ken Fletcher
- Published: 30 Dec 2019